Contact information

Seller oneReally Created by SOLAIRE,Inc.

Representative Representative Director Katsuya Sakamoto

Location Minami-Azabu 1-4-21, Minato Ward, Tokyo Email address contact@onereally.com

※ In principle, inquiries regarding the WEB STORE are accepted via email, so please contact the following email address when making an inquiry. Selling Price The selling price will be the displayed amount (displayed price / inclusive of consumption tax). Payment Method You can use credit card payment. Required Fees Other Than Product Cost Shipping fees, consumption tax, and transfer fees for bank transfers Product Delivery Method and Timeline We will normally ship within 5 business days after receiving your order (Saturdays, Sundays, year-end and New Year holidays, and major long holidays such as the Obon holidays are not counted as business days).
【Important Notes】
・For Saturdays, Sundays, national holidays, and long holidays (year-end and New Year holidays, Obon holidays, etc.), shipments will be sent starting on the next business day.
・During campaign periods or immediately after new product launches, if orders are concentrated, it may take slightly longer than standard shipping times.
・Due to delivery circumstances such as weather, traffic, etc., we may not be able to deliver as specified. Returns and Cancellations Except when the product is defective, we generally do not accept returns.