By when should I contact you about the suspension of regular courses?
Can I skip the regular course delivery?
Can I cancel a regular course?
Do the product prices include tax?
If I use a credit card when purchasing from overseas, how will the charges be settled?
What payment methods do you accept?
I want to know about resale
How much is the shipping cost?
In the case of less than 5,500 yen (tax included), a separate shipping fee of 520 yen (tax included) will be charged per delivery.
*Hokkaido, Okinawa, and remote islands are 1,100 yen (tax included).
*Please note that items with different order numbers cannot be shipped together.
In the case of overseas shipment, the shipping fee may change depending on the country, so please contact us in advance.
Please tell me about the delivery date of the product
Please note that back-ordered items may take 1-2 weeks to be delivered.
Even after the order is completed, we may not be able to prepare the number of items ordered, and we may cancel the order. Thank you for your understanding.
Basically, it will be shipped within 1 to 5 business days from the order date, but the delivery may be delayed in the following cases.
If the ordered product is on backorder or pre-order In the event of a holiday, we will send a shipping completion email to your registered email address once the shipment is complete.
I would like to cancel, but when can I receive the cancellation?
Can I cancel/return/exchange an order after placing an order?
What should I do if a web page does not display correctly?
If you are using a PC, please update your browser by pressing the refresh button on your browser or the F5 key on your keyboard, or by swiping (*) if you are using a tablet.
* The update operation differs depending on the tablet you are using.
2) Delete cookies and cache
Please try deleting cookies and cache as it may be affected by your browser.
[When using Google Chrome]
Please refer to the help page of Google Chrome.
[When using Internet Explorer]
1. 1. Select [Internet Options] > [General] > [Browsing history] to delete. Check [Temporary Internet Files] and click [Delete]
Depending on the version of the browser, there may be an item "Preserve Favorites Website Data" in [Delete Browsing History]. If there is an item, uncheck it and delete [Temporary Internet Files].
[When using Safari]
For Mac, command + R
Ctrl+R for Windows
If the process still cannot be executed, click "Empty Cache" in the Development menu of the menu bar.
In addition, if the development menu is not displayed, please turn on the check box of "Show development menu" at the bottom of the Preferences menu Preferences screen "Details".
3) Change your browser
You may be able to solve the problem by changing your browser.
Affordable and convenient!
Regular course information
Not only can you purchase one Really items that you use every day at a great price,
This is a convenient service that saves you the trouble of ordering every time, and you won't forget to buy it for a long time.
regular course benefits
ever since the first time
You can purchase from the day with a 10% discount
Reasons why regular courses are useful
Choose your delivery cycle
You can choose your favorite cycle from 1 month or 2 months delivery interval.
Save time when ordering
Since the product will be delivered on the specified date every time, you can save the trouble of placing an order and prevent forgetting to buy. It can be used continuously without running out of cosmetics.
You can change or cancel the delivery date
You can change the next delivery date or pause the next delivery, such as when there are extra products. You can change it from My Page up to 15 days before the delivery date.